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- ...that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience...
- ...and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Ensures property policies are administered fairly and consistently. At Marriott International, we are dedicated to being...
- ...Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer... ...expectations for direct reports using the performance review process and holds staff accountable for successful performance. •...
- ...codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Manages department... ...supplies, uniforms and equipment. • Participates in the budgeting process for areas of responsibility. • Knows and implements the brand...
- ...achieve the highest possible guest satisfaction in accordance with the Hotel’s standards. Primary Responsibilities Operation Process all incoming and outgoing calls accurately and courteously Ensure smooth internal telecommunication as per Hotel Standards...
- ...measures when carrying out the examination •Ensure that equipment is neat and clean after inspection activities •Carrying out processes directly related to Computer Radiography includes entering data, editing images, and checking the quality of photos to produce optimal...
- ...refine systems, workflows, SOPs, and service standards. ~ Ensure operations evolve into stable, scalable, and well-structured processes. Training, Leadership & Performance ~ Train, coach, and mentor Front Office Managers, Hosts, and Operators. ~ Develop...
- ...Handles any guest complaints and/or remarks; provides a response as soon as possible Takes care of the arrival and departure processes for guests in compliance with internal procedures Maintains excellent relations with the welcomers, ensuring their activities complement...