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- ...JOB SUMMARY Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure...
- ...that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience...
- ...and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. • Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs...
- ...Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Uses computers and computer systems (including hardware... ...) to program, write software, set up functions, enter data, or process information. • Uses relevant information and individual...
- ...Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer... ...expectations for direct reports using the performance review process and holds staff accountable for successful performance. •...
- ...and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. • Communicates and executes...
- ...and cleanliness of equipment To check all machinery, ensure proper maintenance and usage of the equipment, and follow up with Engineering on work order forms. Misuse of equipment should be reported, and disciplinary action should be taken Ensures that staffs follow...
- ...cleaning and pressing is completed according to department standards and procedures Post bills accurately and in a timely manner Process all departmental paperwork Keep a strict control and record of items sent for laundering by staff members Assist Executive...
- ...day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data, processing credit applications, debt collection, AR cashiering, reconciliations and month end requirements. He/she ensures the timely and...
- ...achieve the highest possible guest satisfaction in accordance with the Hotel’s standards. Primary Responsibilities Operation Process all incoming and outgoing calls accurately and courteously Ensure smooth internal telecommunication as per Hotel Standards...