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Technical Service Engineer

Apply locations Cilegon, Indonesia time type Full time posted on Posted 3 Days Ago job requisition id R-2410038 Provide technical skills feedback & coaching to complaint investigation & resolution; Work with customer to understand all aspects of their processing and product that may impact on the capability to provide the right product; Work with other functions on product quality, development process of the coating and paint line plant to meet customer requirements; Work with other functions for continuous improvement outcomes in the technical process. Responsibilities and accountabilities:

Mandatory objectives (Applied for all employees): Implement and comply with Occupational Health Safety & Environment (OHSE) Policy, Quality & Environmental Management System, BSL Policy, Code of Conduct (How We Work), Collective Labour Agreement (CLA) and Government Regulations.
Demonstrate good safety behaviour through audits and SOR report.
Provide technical skills feedback & coaching to complaint investigation & resolution.
Translate the information to product design to cope with any diversity or demand of customer’s processing technologies.
Report the performance of customer complain (technical and non-technical).
Perform cost saving initiative activities.
Can perform number of roles.

Qualifications :

Bachelor’s degree in engineering (material, metallurgy, chemical, mechanical, industrial).
Excellent Computer Skills (Microsoft Outlook, Word, Excel, Power Point).
Good communication & interpersonal skills, coaching and mentoring skills.
Good communication/presentation skills and ability to build relationships.
Able to work independent as well as teamwork.
Advance user in MS Office application.
Able to use statistical software.

At NS BlueScope our success comes from our people. We choose to treat each other with trust and respect. We understand that the range of perspectives that result from having a diverse and inclusive workplace will strengthen NS BlueScope’s capability for continued and sustained business success.

About Us

BlueScope is a global success story with 16,500 people across 16
countries. In our NS BlueScope business, our team of over 2,000 people
is our strength and we want our people to be safe and thriving at work.

We love what we do. We’re committed to being leaders and innovators in
creating and transforming steel into smart solutions that support our
communities today and in the future. And we’re committed to driving
sustainability and climate action across the business.

From our homes and hospitals to bridges, stadiums and critical
infrastructure, NS BlueScope is known for our quality and contributions to
nation building across ASEAN.

Our valued brands serve residential and commercial building and
construction markets including COLORBOND steel, TRUECORE
steel, ZINCALUME steel, BlueScope ZACS, and LYSAGHT steel
building products.

Our Purpose

At BlueScope, we have a responsibility to one another, to our families, customers, shareholders and the broader community, to build a sustainable business that contributes to protecting all of our futures.

As a global organisation with thousands of employees who share passion and expertise in one of the world’s most useful materials, steel, we see an opportunity for BlueScope to contribute and make a real difference.

Created by our people, Our Purpose sets our course and gives us the courage and confidence to deliver what matters to our communities around the world, and to attract and retain the very best people to enable us to get there.

Our Purpose speaks to why we operate and where we want to be – to see our people work together to inspire our customers, meet our sustainability commitments, deliver value to our shareholders and strengthen our communities for the future.

Our Bond outlines the guiding principles that strengthen our business every day. It identiﬁes our key stakeholders, guides how we work together and conduct ourselves, and continues to be our benchmark for success and choosing to do what is right.

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