Strategic leadership position overseeing data center operations in Indonesia
Newly created role

About Our Client

International organization which develops and operates data centers across Indonesia, combining global data‑center expertise with strong local market capabilities.

Job Description

Operational Leadership

Lead multidisciplinary teams responsible for 24/7 data center operations, including facilities, engineering, security, property management, customer onboarding, and service delivery.
Ensure high operational standards across all sites, driving reliability, uptime and compliance with internal frameworks and industry best practices.

Performance & Governance

Implement and monitor standardized operating models, ensuring alignment on KPIs related to uptime, financial performance, safety, SLAs, maintenance, and vendor management.
Oversee contract reviews, operational risk mitigation, and continuous service improvement.

Cross-Functional Collaboration

Partner with regional and global teams across operations, procurement, sustainability, engineering, design, security, asset management, and sales to ensure consistency and efficiency.
Work closely with joint-venture leadership to strengthen alignment, share insights, and advocate for operational priorities.

Customer & Market Engagement

Support customer lifecycle activities including installations, service reviews, and escalation management.
Maintain an understanding of the competitive landscape and evolving customer needs to enhance value propositions and strengthen market positioning.
Participate in industry events, networking opportunities, and market intelligence gathering.

Strategic Contribution

Drive standardization of operational practices and contribute to decisions involving resource planning and investment.
Support business growth through involvement in sales support, investor tours, customer visits, and origination activities.
Maintain awareness of emerging technologies and innovations within the data center sector.

The Successful Applicant

Bachelor's degree in Engineering or related discipline
Significant leadership experience in data center operations or mission-critical environments.
Strong understanding of mechanical and electrical systems essential to data center environments.

What's on Offer

This is an exciting opportunity for a Director of Operations with high-impact visibility, working closely with the leadership team and regional/global stakeholders.

If this aligns with your expertise and career aspirations, we encourage you to apply.

Contact

Kris Tan (Lic No: R1331334 / EA No: 18S9099)

Quote job ref

JN-032026-6960870

Director, Operation (Data Center)