...according to the applicable Work Time Schedule.
Guiding and supervising work implementation at the Front Desk and Night Auditing.
Review all existing Guest Bills for all Active Guests or Guest Leadgers on the Rack Bill that all Guest Bills have complete accompanying...
...financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due...
...meetings and focuses on continuous improvement.
• Provides feedback to individuals in an effort to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.
Managing Human Resource Activities
• Supports a departmental...
...operations.
Prepare recipes of new items for costing and verify cost analysis of each dish.
Prepare daily market list after reviewing the par stock and prepare the requisition orders to be approved by Assistant Pastry Chef before submission.
Liaise with the Stewarding...
...guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working...
...procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
• Supports the developmental needs of others and coaching, mentoring, or...
...assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships...
...meetings and focuses on continuous improvement.
• Provides feedback to individuals in an effort to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.
Managing Human Resource Activities
• Supports a departmental...
...organization.
• Trains employees in safety procedures.
• Provides feedback to individuals based on observation of service behaviors.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Verifies that property policies are...
...individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working...
...Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance...
...duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Leading Food and Beverage Team...
...insights to optimize future strategies and campaigns.
Engage with our online community by responding to comments, messages, and reviews in a timely and professional manner.
Stay up-to-date with the latest social media trends and best practices, adapting strategies...
...Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information....
...analysis of each dish.
Prepare monthly duty roster and manage Public Holiday and Annual Leave.
Prepare daily market list after reviewing the par stock and prepare the requisition orders to be approved by executive chef before submission.
Liaise with the Stewarding...
...procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
• Supports the developmental needs of others and coaching, mentoring, or...
...guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working...
...Administering and Educating Employee Benefits
• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
• Assists with unemployment claim activity reports.
• Attends unemployment hearings...
...arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance...
...with SOPs to ensure the Food & Beverage budget meets targets; reviews results with the General Manager and taking corrective action as... ...and expectations for direct reports using the annual performance review process and holds staff accountable for successful performance....
...evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Reviews the STAR report, competitive shopping reports and uses other resources to maintain an awareness of each property’s market position....
...on quality of product, service levels and overall satisfaction.
• Records guest issues in the guest response tracking system.
• Reviews comment cards and guest satisfaction results with employees.
• Emphasizes guest satisfaction during all departmental meetings and...
...analytical procedure
Prepare audit working paper in complete, systematic and timely manner according to Department's Standard
Review subordinates working paper
Perform coaching, training for team members
Prepare Deficiency Matrix.
Communicate and...
...management.
Assist Senior in monitoring the audit budget and realization to meet the deadline.
To exercise discretion in the review of records to ensure confidentiality.
Requirements
Bachelor degree from reputable university with min IPK 3.0 majoring...
...advocacy, as well as meeting with customers on a regular basis and providing feedback to the business. This includes quarterly and yearly reviews measuring customer satisfaction and determining where additional maintenance is required.
Customer Experience touches all parts...
...guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Conducts performance reviews in a timely manner.
• Promotes both Guarantee of Fair Treatment and Open Door policies.
• Identifies the developmental...
...market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market...
...property’s financial room and catering goals.
• Assists Revenue Management with completing accurate six period projections.
• Reviews sales and catering guest satisfaction results to identify areas of improvement.
Ensuring Exceptional Customer Service
•...
...quality of product, service levels and overall satisfaction.
• Records guest issues in the guest response tracking system.
• Reviews comment cards and guest satisfaction results with employees.
• Emphasizes guest satisfaction during all departmental meetings...
...all required mitigation actions are timely implemented, drive, co-ordinate and prepare monthly project reviews jointly with the Project Manager.
You will review and has joint responsibility with the Project Manager for all financial aspects of the project including...