...Operating Procedure
Greeting guests with direct eye contact and a smile, welcoming them to ASCENT SPA
Utilize each of the rooms and provide information to guests about the services offered in the Spa in the Resort
Provide updates and accurate information regarding spa...
Bijia Villa Ubud
Bali
1 hari yang lalu
...results.
Conducting Human Resources Activities
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Establishes and maintains open, collaborative relationships with employees and verifies...
...leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites...
...and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting...
...playing an essential role into strategies and managed the guest experience throughout their guest journeys. The Curator will be able to provide personalized service to guests in a prompt, friendly and professional manner and maintain positive image through all areas of guest...
...during pick up and transfers. In addition to maintaining a good team spirit among your team members, you are also responsible for providing good service and maintaining close relationship with the official sectors at the airport.
Qualifications
The successful candidate...
...leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality...
...results.
Conducting Human Resources Activities
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Establishes and maintains open, collaborative relationships with employees and verifies...
Marriott International
Bali
1 hari yang lalu
...deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with...
...A Front Desk Agent assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.
What will I be doing?
As Front Desk Agent, you will assist in daily Front Office operations...
...Restaurant Team
• Handles employee questions and concerns.
• Monitors employees to ensure performance expectations are met.
• Provides feedback to employees based on observation of service behaviors.
• Assists in supervising daily shift operations.
• Supervises...
Marriott International
Bali
1 hari yang lalu
...of the training material.
Use evaluation methods such as exams, case studies, or assignments to measure participant progress.
Provide feedback and recommendations for improvement to participants.
Adapt training according to the level of understanding and needs...
...leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality...
...necessary. Notify appropriate personnel of any vehicle maintenance needs. Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.
Report accidents, injuries, and unsafe work conditions to manager; complete safety...
Marriott International
Bali
1 hari yang lalu
...payments for processing.
~The Server is the primary person responsible for clearing and setting up tables in his/her area along with providing his guests with any condiments or additional cutleries they may require.
~The Server may also have the responsibility of...
...rejuvenation in paradise.
Key Responsibilities:
Welcome guests with warmth and professionalism, setting the tone for their stay
Provide personalized assistance and recommendations to enhance the guest experience
Address guest inquiries, requests, and feedback...
...maintaining a secure and comfortable environment for guests and employees. throughout your duty you wear many hats including information provider, problem solver, public relations manager, sales manager and diplomat, always maintaining a professional, efficient and...
...specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food...
...The Manager of eCommerce and Digital serves as a thought leader to their hotel’s marketing, sales, and revenue management teams, providing local area and country-wide insight to enhance their digital experience. To this end, he/she will be in touch with their regional...
...hospitality to serve as a deterrent to crime.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or...
Marriott International
Bali
1 hari yang lalu
...manner.
• Escalate major finding or issue to Compliance Leader.
• Monitor, review and analyze deficiencies and irregularities to provide effective solutions.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely...
...expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities
• Participates in sales calls with...
Marriott International
Bali
1 hari yang lalu
...the DOS.
• Assists with the development and implementation of promotions, both internal and external.
Maximizing Revenue
• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
• Recommends...
Marriott International
Bali
1 hari yang lalu
...exciting career opportunity for an individual with the following details:
Summary of Responsibilities:
~ Train, oversee, and provide guidance to receptionists and receptionist supervisors
Assist the Manager on Duty in addressing guest requests
Ensure...
...satisfaction during all departmental meetings and focuses on continuous improvement.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals...
Marriott International
Bali
1 hari yang lalu
...satisfaction during all departmental meetings and focuses on continuous improvement.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals...
Marriott International
Bali
1 hari yang lalu
...related areas in the absence of the Director of Services or Housekeeping Manager.
• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
Ensuring Exceptional Customer Service
• Handles...
Marriott International
Bali
1 hari yang lalu
...goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and...
Marriott International
Bali
1 hari yang lalu
...facilitate a smooth and efficient execution.
3) Client Communication:
~ Maintain clear and open communication with clients, providing updates on deal progress, addressing queries, and offering legal advice as needed.
Job Qualifications:
~ Indonesia person living...
...guests’ satisfaction. This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level.
What will I be doing?
As the Duty Manager, you will be responsible for performing the...