...Description
Place in the organization
The IT Service Desk Engineer reports to the IT Support Manager
Purpose of the function... ...the SPOC for end users, the Service Desk Engineer analyses the call or ticket and determines how and with whom it can best being...
..., debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking...
MERCURE
Company Description
Mercure Jakarta Sabang
Hotel for travellers looking for local and authentic experiences
Mercure Jakarta Sabang is a 4-star international hotel, strategically located in the heart of Jakarta, nearby Thamrin street where corporate,...
...Role of Purposes:
Call/Chat is a position within ATI Business Group to support one of our biggest clients based in Australia. This Position will report directly to the Team Leader or Senior Team Leader to that account. In general, this role will be responsible for...
...Head of Japan Desk, Jakarta, Indonesia
We’re hiring! We are recruiting for a Head of Japan Desk to join our team based in Jakarta,... ...goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and...
Quote Desk, Providing Quotes, Revenue Generation & Retention, Transaction Handling, Complaint Handling, Administration, Customer Experience Education: Diploma or equivalent Experience: N/A At FedEx Express, we believe that a connected world is a better world. We connect...
What You’ll Be Doing
Cadmus is seeking qualified experts for an upcoming USAID-funded opportunity in Indonesia. Seeking experienced climate, disaster, governance, and resilience professionals to support upcoming donor-funded climate change adaptation and disaster ...
...years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
• 2-year degree from an... ...customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships...
...• Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.
•... ...procedures as received by regional IT.
• Attends IT Education Calls.
• Verifies planning and accomplishment of technology disaster...
...years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
• 2-year degree... ...new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops...
...interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have...
Rp 10juta - Rp 14juta
...Self Motivated
Result Oriented
Team player
Visionary
Innovative
Excellent analytical and logical thinking
Job Desk ;
To provide high quality application on time. To support business units across the company and
external customers. To...
...the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork....
Rp 8juta - Rp 10juta
...Information or Electrical Engineering
~Have a very good communication and presentation skill
~Have experience in other IT technologies e.g. call center, video conference, CCTV etc. Is an advantage
~Preferably having professional certification such as CCNP/CCDP, JNCIP or PMP...
...CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management...
...the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork....
...the QC results.
Offer suggestions to trainers based on the QC findings.
Stay available and actively participate with both the Desk Collection team and the Field Collection team.
Assume the role of an auditor.
Requirements
Bachelor's degree or equivalent...
...CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality...
...functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process...
...stay.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management,...
Rp 13juta
...initiatives and projects and continually develop and evaluate new technologies and tools for the company
Direct the activities of the help desk to ensure the IT needs of users are met
Manage development projects to integrate new technologies into existing systems...
...successful in this role you should be an excellent communicator who s able to earn our clients trust. You should also be familiar with help desk software. Ultimately you will help establish our reputation as a company that offers excellent customer support during all sales and...
...equipment.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant...
...for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all...
...leadership of teams and business stakeholders.
Reasonable experience in Knowledge Management functioning as a referral point or help desk on information (e.g., knowledge platform/tools, subject matters, professional service methodologies, quality management systems)....
...SUMMARY
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including...
....
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 year's experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management...
...PT Ciptadana Multifinance is opening for full time position.Position: Compliance & Risk Management Officer - (CRMO-CMF)
Job Desk:
- Perform Compliance and Risk Management Function.
- Ensuring the implementation of GCG.
- Review, create and update SOP, internal...
...journey. We are dedicated to creating a brighter, healthier, and happier future for the children of Indonesia.
Our employees, whom we call TAmily, are a group of relentless and passionate individuals who share the same mission and ambitions. Are you ready to join us in...
...SUMMARY
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including...