...speak in English (Written and Oral) • Minimum Diploma from any discipline • Minimum 2 year experience in Trainer in Call Center or Customer Service • Able to correspondence and prepare documents in English • Proficient with computer literacy, Ms Office (Familiar... 

 ...• Set KPI targets for call center agents to meet up with • Schedule and organize shift patterns for team members to ensure that customers are never left unattended to • Understand all organization’s products, services, procedures and guidelines and communicate same... 

 ...Processing (NLP) technology powers MultiPurpose chatbots (virtual customer service / virtual friend) for major corporations in Indonesia...  ...value a flexible working hour for our employees. The most important is we provide a learning experience in Conversational AI... 

JOB DESCRIPTION • Bertanggung jawab atas perkembangan Agent • Mengelola dan mengembangkan tim agar memiliki kinerja yang baik, berkualitas dan sesuai dengan ekspektasi Klien • Meninjau performa dan kualitas Agent secara berkala JOB REQUIREMENT• Maksimal 35 tahun...

 ...JOB REQUIREMENT• Berusia maksimal 33 tahun • Minimal Diploma 3 dari semua jurusan • Minimal 1 tahun berpengalaman sebagai Customer • Fresh Graduate dipersilahkan melamar • Bersedia bekerja sistem shift, akhir pekan dan hari libur nasional • Mampu berkomunikasi...