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Call Center

Penuh waktu

PT Senja Karya Rotindo

Tugas / Tanggung Jawab :
  • Menerima panggilan telepon yang masuk
  • Menjawab permasalahan nasabah / customer
  • Memberikan solusi yang terbaik
  • Melakukan diskusi lebih lanjut jika tidak dapat menyelesaikan masalah tersebut kebagian supervisor / team leader
  • Mencatat pesan atau persoalan yang harus diselesaikan perusahaan dan lain-lain
  • Melakukan tugas lainnya untuk bagian call center perbankan maupun e-commerce
Kualifikasi / Persyaratan :
  1. Lulusan D3 / S1 semua Jurusan
  2. Fresh graduate / berpengalaman dibidang komunikasi
  3. Mampu berbahasa Inggris dan komputer office
  4. Mau bekerja dalam sistem shift
  5. Memiliki kemampuan berkomunikasi yang baik
  6. Memiliki jiwa service, ramah, empati
  7. Dapat berkomunikasi dan berbicara dengan artikulasi yang jelas
  8. Memiliki kemauan untuk belajar, disiplin dan motivasi yang tinggi
  9. Tidak memiliki riwayat sakit akut seperti maag, perut, pusing, THT, batuk, dll
Lowongan dimuat 2 hari yang lalu
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