Field Service Technician

Sandvik is seeking applications from motivated individuals for Field Service Technician (Third Party Contract based) stationed in Kalimantan area (all sites).

The role is to ensure customer satisfaction by participating in installing, repairing, inspecting, and commissioning services, considering economical and other aspects. Responsibilities include standard maintenance, faultfinding, and adhering to customer and Sandvik requirements.

MAIN RESPONSIBILITIES

MAINTENANCE AND REPAIR

1. Assist in installing, repairing, inspecting, and commissioning products and equipment at customer sites or own premises.
2. Report and document results after actions taken.
3. Support the customer’s product/equipment/processes by suggesting possible improvements.
4. Plan, conduct, and maintain tools and equipment for service work.
5. Identify components, understand basic functionality, and conduct maintenance and repair work accordingly.
6. Conduct root cause analysis (RCA) to identify and solve common problems.
7. Ensure work area is kept clean and tidy, and that tools and equipment are stored appropriately.

PLANNING AND REPORTING

1. Plan to have the correct tools and parts needed to perform tasks according to work procedures.

CUSTOMER VALUE ADD

1. Use knowledge and experience to solve standard problems for customers.
2. Coach customer technicians on basic servicing and maintenance principles.

COLLABORATION WITH PARTS & SERVICES AND EQUIPMENT DIVISIONS

1. Collaborate within the Sales Area with supervisor, senior technicians, and peers.
2. Participate in local equipment division training and comply with the requirements of a Sandvik Maintenance Technician.
3. Ensure that routine work procedures are carried out according to safety standards.

HEALTH & SAFETY

1. Adopt a positive approach to building a sustainable Sandvik Environment, Health and Safety (EHS) culture within the workplace.
2. Comply with all aspects of the Sandvik Environment, Health & Safety Policy.
3. Identify and report any unsafe work behaviors/practices, hazards, and incidents immediately.

EXPERIENCE

0-3 Years experience in heavy equipment, preferably knowing Sandvik Equipment.

Basic to proficient Root Cause Analysis.

EDUCATION, LICENCES & CERTIFICATES

1. High school diploma or technical training or technical college.
2. Certified Basic Mechanical Course.
3. Minimum basic conversation in English.

Competencies:

1. Basic Equipment knowledge and skills in at least one equipment type (automation a pre-requisite): Load & Haul, Drilling and Rigging, Rock Drill Technologies, Automation and/or Rock Drills.
2. iSERIES – Basic knowledge and skills in Decentralized Automation, Control Systems, Mechanics, Hydraulics, Pneumatics, and Electrics.

We encourage applications from local candidates to ensure our team reflects the community we serve.

Only candidates who meet the qualifications will be processed.

Our Culture

We conduct business in a sustainable and responsible manner, acting in line with our high ethical standards. Putting safety first and always showing consideration for the environment and the communities in which we operate. We care about others and build relationships based on honesty, respect, and trust.

At Sandvik, we recognize that we are strengthened by diversity and are committed to providing a work environment in which everyone is included, treated fairly and with respect.

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