Business Operations

JOB DESCRIPTION

- Create monthly plan live location and report to Business Operations Lead
- Coordinate with client representatives or other related persons in handling feature requests
- Collaborating with product manager and engineering team to accommodate client requests
- Create reasonable budgeting project and purchasing plan based on proposal from Business Development Team
- Create timeline and schedule for ongoing or new project
- Create documentation including hardware survey, site plan, list location, and updated hardware list location to upper management and other parties
- Generate all reports related to operational activities such as migration process and post-migration process (including Berita Acara [BA])
- Report and solve any problem or issue and coordinate with clients regarding complaints, feature requests, and any services from all levels
- Supervise each location/ project and ensure that there are no issues
- Creating all reports related to live location/ project
- Maintaining good relations with client and responding to all client group
- Assisting with upselling activities for PARKEE Products
- Helping internal management to follow up invoices to clients JOB REQUIREMENT

- Minimum Bachelor degree from reputable university in any majors
- Having 2 - 4 years of professional experience with related field
- Having experiences or active in any organizational activities, especially coordinate with many level of staff
- Have a strong critical thinking, intellectual curiosity, problem-solving capabilities and project management skill
- Effective research, analytical and report writing skills
- Excellent in Microsoft Excel and spreadsheets
- Proactive, organized, and strong project management skills
- Excellent interpersonal skills and ability to develop professional relationships
- A Self starter
- Good business analytical skills will be a great plus
- Willingly to work from office and mobile

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