Business Development Representative

WE ARE HIRING A BUSINESS DEVELOPMENT REPRESENTATIVE

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Why Us?

We're not just any company – TLC’s team thrives on innovation, creativity, and bold ideas. You’ll be at the forefront of our expansion, shaping the future of our success - we’ll make sure you grow as fast as we do!

• Work with the world’s biggest brands to create amazing campaigns
• Competitive salary + uncapped commission structure!
• Collaborative and dynamic team culture –every win is celebrated
• Excellent learning & development opportunities

We're looking for talent who will cover Indonesia and Malaysia

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

What you'll be doing:

• Drive daily outbound to contacts and warm prospects via phone, email (Outlook), Microsoft Teams, LinkedIn, and other channels.
• Identify, research and generate new opportunities within target accounts across our ideal client profiles including FMCG, QSR, Banking, Telco, and Digital Platforms.
• Keep your LinkedIn profile sharp, on-brand and build a network that maps to your target list.
• Learn and master new tools like Seamless, Apollo, and media platforms to uncover the right contacts.
• Qualify leads by understanding their challenges, objectives, timing and identify key decision-makers.
• Book high-quality meetings for our BD team, summarizing needs, potential value and next steps.
• Follow up and nurture leads from marketing initiatives (website, EDMs, blogs, events) to move them through the funnel.
• Use Microsoft Dynamics to manage outreach, track activities, and keep data accurate for reporting and forecasting.
• Stay consistent with follow-ups to increase conversion rates and build strong client relationships.

What we're looking for

• Experience in telemarketing, sales, or lead generation (B2B preferred).
• Excellent communication skills in English and Bahasa clear, concise, and persuasive.
• Ability to deliver a powerful elevator pitch and articulate TLC’s value with impact.
• Strong understanding of Indonesia and Malaysia consumer and brand trends.
• Fast learner with research skills to quickly grasp industries, trends, and business models.
• Resilient, target-driven, and motivated by results.
• Organised and detail-oriented with reliable follow-up and reporting habits.
• Tech-savvy: Microsoft Dynamics, LinkedIn (Sales Navigator), Microsoft Teams, and similar tools.
• A team player with integrity, professionalism, positivity, and emotional intelligence.

What success looks like

• Activity: Consistent outreach via calls, emails, and LinkedIn.
• Quality: Meetings booked with the right roles in target accounts.
• Conversion: Strong lead-to-meeting and meeting-to-brief ratios.
• CRM Hygiene: Complete and accurate data for reporting and forecasting.
• Collaboration: Sharing insights and feedback to refine messaging and targeting.

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!