Senior Sales Manager Rooms / MICE

In the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cravings with worldwide cuisines. Enjoy the bar that the city needs at The Back Room, chocolate fair at Le Chocolat Lounge and freshly baked pastries at Makaron Bakeshop. Ideally situated, just moments from the Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Easy access to public transport.

Our luxury city hotel ideally situated within moments from the National Monument, Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Access to public transport and the capital’s must-see sights are all at your doorstep. Strategically located in Central Jakarta, surrounded by the Central Business District and Jakarta’s largest shopping malls, indulge in the exceptional comfort of our city hotel and embark on an unforgettable staycation journey.

Food Preparation & Production

• Prepare and cook high-quality Western dishes according to Pullman standards and guest expectations.

• Ensure consistent taste, texture, and presentation of all menu items.

• Monitor stock levels and communicate ordering needs to Sous Chef.

• Coordinate with service teams to ensure timely and efficient service.

Team Supervision

• Supervise and guide Commis and Kitchen Helpers in your section.

• Delegate tasks and monitor performance to ensure smooth operations.

• Support the Sous Chef in managing daily kitchen activities.

Hygiene & Safety

• Maintain cleanliness and organization of the workstation at all times.

• Ensure compliance with food safety, hygiene, and sanitation standards (HACCP).

• Take immediate corrective action when hygiene or quality standards are not met.

Menu Development & Innovation

• Assist in developing and testing new Western menu items.

• Contribute ideas for seasonal or promotional menus, maintaining a balance between creativity and cost control.

Cost Control & Efficiency

• Monitor food wastage and portion control.

• Ensure efficient use of ingredients and resources within the section.

Job Description

 Senior Sales Manager (Rooms) is accountable for driving room revenue growth through strategic sales initiatives, establishing strong client relationships, and maximizing occupancy across corporate, government, travel trade, and MICE segments. This role is critical to achieving hotel revenue targets and strengthening the market position of Pullman Jakarta.

Key Responsibilities

Sales & Business Development

• Establish and implement sales strategies to achieve room revenue, occupancy, and market share objectives.
• Identify and capture new business opportunities within assigned market segments.
• Sustain and expand relationships with corporate accounts, government institutions, travel agencies, and key business partners.
• Execute systematic sales calls, presentations, networking activities, and client visits.
• Negotiate and close room contracts, preferred agreements, and corporate rate partnerships.

Account Management

• Manage a portfolio of key accounts and ensure consistently high levels of customer satisfaction.
• Monitor account performance and identify revenue growth opportunities.
• Conduct business reviews and maintain accurate account records within the CRM system.
• Establish and maintain strategic partnerships that generate repeat business and customer loyalty.

Revenue Optimization

• Coordinate directly with Revenue Management to maximize room revenue and occupancy.
• Monitor market trends, competitor activities, and pricing strategies.
• Recommend tactical sales actions to capitalize on market opportunities.
• Ensure alignment with forecasting, budgeting, and strategic planning processes.

Market Intelligence

• Analyze market conditions, demand patterns, and competitor performance.
• Identify emerging business opportunities and industry trends.
• Provide regular sales reports and market insights to hotel leadership.

Team Collaboration

• Interface with Reservations, Revenue Management, Marketing, Front Office, and Operations teams.
• Support the Assistant Director of Sales in implementing commercial strategies.
• Provide direction and oversight to Sales Managers and Sales Executives as required.

Competencies

• Commercial Acumen
• Strategic Thinking
• Relationship Management
• Negotiation & Influencing Skills
• Results-Oriented Mindset
• Customer Focus
• Leadership & Team Collaboration
• Problem Solving

Qualifications

Minimum 5 years’ experience in wedding or event sales within luxury hotels or wedding/event planning companies.

Strong network and relationships within the wedding industry, including vendors, planners, and associations.

Proven track record in achieving and exceeding sales targets.

Excellent negotiation, communication, and presentation skills.

Strong organizational skills with attention to detail and ability to handle multiple projects.

Creative mindset with ability to develop unique wedding concepts tailored to client needs.

Proficient in Microsoft Office and hotel sales systems (Opera)

Additional Information

Why Join Us?

• Opportunity to be part of a leading international hospitality brand.
• Career growth and development within Accor Hotels.
• Dynamic and supportive work environment.