Jr. Customer Service Officer (Jakarta Based)
Penuh waktu
BTSE
About BTSE:
BTSE Group is a global leader in fintech and blockchain technology, anchored by three core business pillars: Exchange, Payments, and Infrastructure Development. Serving over 100 corporate clients worldwide, we provide white-label exchange and payment solutions. Our offerings encompass everything from exchange infrastructure hosting and development to custody, wallets, payments, blockchain integration, trading, and more.
We are looking for talented professionals in marketing, operations, customer support, and other departments. The roles offered may be on-site, remote, or hybrid, in collaboration with our local partner.
About the Opportunity:
We are looking for a Customer Service to provide professional, prompt, and accurate customer service to all BTSE Indonesia users across various communication channels, ensuring all inquiries, issues, and complaints are handled in accordance with company standard operating procedures.
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