[NSID] Post-Sales Engineer (Software/Identity Security)
Penuh waktu
Netpoleon
Company Overview:
Netpoleon Group is a Value-Added Distributor (VAD) of network security solutions headquartered in Singapore, with a strong presence across the APAC region including Australia, Indonesia, and several other countries. Since its founding in 2000, Netpoleon has grown into a regional leader in Southeast Asia's cybersecurity industry by continuously adapting to the evolving IT landscape.
The company partners with leading technology vendors and channel partners to deliver end-to-end cybersecurity services, particularly in critical sectors such as finance, telecommunications, and the public sector. In 2017, Netpoleon entered a new growth phase through an equity partnership with Japan's Macnica Networks Corporation, further expanding its global reach and positioning it as a trusted partner for vendors, resellers, and customers.
Job Description:
- Administer and maintain Windows and/or Linux servers.
- Manage Active Directory, including user accounts, group policies, and domain services.
- Monitor and support core network services such as TCP/IP, DNS, firewalls, and SSL certificates.
- Perform basic SQL queries and ensure database connectivity and performance.
- Analyse and troubleshoot technical issues using a structured, problem-solving approach.
- Document technical procedures, best practices, and system configurations.
- Collaborate with cross-functional teams to support web and authentication system integrations.
- Continuously learn and adapt to new technologies, tools, and processes.
Qualifications:
- Bachelor's Degree from IT or related majors.
- Minimum 1 year of experience in IT infrastructure or system administration.
- Experience or familiarity with identity and security systems such as SSO, MFA, or other authentication platforms.
- Understanding of web technologies, including web servers, and basic integration workflows.
- Ability to read and comprehend technical documentation in English.
- Comfortable communicating with international vendors or support teams.
- Strong documentation skills to clearly communicate technical details and procedures.
- High learning agility with a willingness to explore new tools and techniques.
- Energetic, open-minded, A collaborative mindset and a positive attitude toward teamwork.
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